Do I need an appointment?
Yes, all our services are available by prior appointment only.
In particular, applications for passports and identity cards require that your identity be verified. This is not possible by postal means. You are therefore requested to book an appointment online as soon as possible before the expiry date of your identity document.
Please note that a separate appointment must be booked for each applicant.
Canceled appointments will be released again immediately. It is therefore worthwhile to regularly check the appointment booking system for an earlier free appointment.
Please note that the dates shown online are the only and earliest possible dates. Therefore, please refrain from contacting us regarding earlier dates.
Important: Make sure to indicate a mobile phone number when booking your appointment, if possible. This allows us to send you your booking confirmation and reminder also via text message. If you do not receive an appointment confirmation, please contact us.