Please understand that we can only answer questions that have not yet been answered on this website. This applies to both telephone and written enquiries.
Passports and identity cards cannot be applied for by post.
Please take an appointment online.
Please bring all documents with you in original plus one copy, the originals will be returned to you. Copies made on site cost CHF 1.00 per page.
You can find details about the fees and transit times here.